Let's "Tell it Better" - together!

POSITION OVERVIEW:

The account manager is responsible for daily contact between the agency and client accounts. They ensure that client needs are met by driving marketing recommendations, managing project expectations and monitoring deadlines. The account manager interfaces with various agency departments on behalf of the client. This includes client intake meetings, writing the creative brief, meeting with the creative team on creative briefing/input, and meeting with Agency Partners and VP of Strategy on project vision, scope, and budget.

The account manager has major input in developing client plans working closely with the VP of Strategy. After plans are developed and presented to clients, the account manager is responsible for carrying out the plans on a daily basis and managing campaign performance with analytics. Responsibilities include account planning and budget managment, client meetings and calls, opening jobs, tracking time, creating and updating status reports, developing timelines, writing up and reviewing change orders, reviewing and proofing all projects between agency and client, all while ensuring projects accurately stay within scope, budget and time. The account manager is also responsible for gaining new business from existing clients and developing the estimates for client approval.

RESPONSIBILITIES:

• Handles day-to-day activities for assigned clients.
• Keeps apprised of progress of clients’ project deliverables through production and traffic managers.
• Receives client briefings, takes detailed notes for all client meetings, and distributes notes to agency.
• Quickly and accurately communicates and tracks Client Change Orders.
• Effectively presents, sells, and defends all agency work/proposals to clients; supports other account service team members in these functions.
• Works with the media team on campaign set-ups, monitors campaign performance and develops reporting
• analytics and insights in partnership with the media team.
• Ensures client relations are positive and stable; immediately notifying the Partners of any potential problems with client/agency relations, budget overruns, etc.
• Keeps apprised of clients’ brands/products/services/marketing/industry developments.
• Assists in preparing client proposals, marketing communications, strategic marketing plans and media plans.
• Regularly checks for and professionally responds DAILY to all client communications, including calls and emails.
• Oversees execution, pricing, placement of approved programs, keeping track of budget, time and scope accuracy.
• Reviews, proofs and approves creative/digital/social/production materials, copy and layouts and coordinates client approvals.
• Maintains project timing and budgets with all relevant agency personnel.
• Actively seeks additional projects/new business from clients, notifying Partner/EVP and VP of Strategy.
• Keeps account coordinator/assistant and account lead informed of client activities.
• Represents agency at industry and community functions.

SKILLS REQUIRED:

• Detail-oriented and highly organized.
• Proficient grammar and proofreading; demonstrates interest in client business and industry.
• People person, tremendously enjoys working with client and internal team.
• Proficient in Microsoft Word, Excel and PowerPoint
• Understanding and basic knowledge of Adobe Creative Suite.
• Ability to meet deadlines and work in a fast paced environment.
• Ability to multi-task, learn quickly and respond positively to change.
• Must have an understanding and appreciation of marketing and design.

WORK REQUIREMENTS:

Work is normally sedentary and performed in a climate-controlled office environment. However, there are occasions when work will be performed in outside locations and be subject to seasonal extremes of heat, humidity, and/or cold. Some work activities may entail extended periods of standing or walking. Occasional lifting of materials/equipment up to 25 lbs. may be required.

EQUIPMENT:

The following equipment will be used in the conduct of daily business: Laptop/desktop computer(s), mouse, keyboard; commercial art and graphic design hardware, software, and peripherals; tablet(s); office land line and cellular phones; copier; and scanner.

The Financial Manager is responsible for the reconciliation of finances, working with the Marbury Creative Group ac- countant during tax season, accounts payable/receivable, payroll, and the management of media campaign financials as guided by the VP of Operations. The Financial Manager should have experience in the basic accounting required by book- keepers. This position will have some communication with clients and their billing departments. This will require training and adaptation of reporting, tracking, billing and receiving in the agency system of record: Workamajig. Reports to VP of Operations.

• Basic Bookkeeping Responsibilities
• Assist with necessary reports for accountant during tax season
• Ongoing client Billing/Invoicing and Accounts Receivable
• Accounts Payable
• Media Campaign financial tracking against IOs and Budget
• Payroll and New Hire Setup for appropriate deductions for taxes, benefits, etc.

• Bookkeeping
• Ability to learn Agency System of Record: Workamajig
• Clear and effective communication
• Familiar with various accounting software programs
• Familiar with basic accounting principles and terminology
• Media Dollars Management
• Financial Reporting
• Monthly Reconciliation

Experience with marketing or media agencies is a plus.

Work is normally sedentary and performed in a climate-controlled office environment. However, there are occasions when work will be performed in outside local locations and be subject to seasonal extremes of heat, humidity, and/or cold. Some work activities may entail extended periods of standing or walking. Occasional lifting of materials/equip- ment up to 25 lbs. may be required.

The following equipment will be used in the conduct of daily business: Laptop, desktop computer(s), mouse, keyboard; commercial art and graphic design hardware, software, and peripherals; tablet(s); office landline and cellular phones; copier; and scanner.

We are currently interviewing for summer interns for our social media, copywriting, and account management departments. Marbury offers paid internships for students seeking experience in an advertising and marketing agency. You will be exposed to a variety of industries and marketing tactics while working with some very talented people. We encourage you to submit your resume and cover letter if interested.

Position Overview:

The Digital Marketing Analyst plays a central role in building and customizing tools to collect and interpret clients’ campaign data for reporting and strategic direction. They serve as a gatekeeper for data recording and tracking with honesty and accuracy, and explaining the insights so stakeholders can understand it and use it to make strategic produce, service, and business decisions. This person works closely with the digital team, account team, clients, and partners to identify opportunities and activate digital strategies. The Digital Marketing Analyst is allocated to specific client accounts, and serves as a day-to-day contact across client, strategy, creative, and design teams. The Digital Marketing Analyst provides proactive client management and focuses on developing deep and trusting client relationships.

Reports to Lead of Digital Team.

Responsibilities:

• Pulls data through current and customized tools and dashboards; provides insights and analysis.
• Reports and provides insights on weekly and monthly campaigns and metrics through clear reports.
• Models scenarios and provides options for clients based on campaign data and other data pulls to help achieve business goals.
• Develops unique strategies and builds upon current client strategies within the digital arena to meet/exceed objectives
• Develops strong, trusting relationships between clients and agency partners, providing leadership and support during strategy, ideation, and execution
• Manages client expectations, bringing issues/concerns to clients’ attention before they become problems, and offers potential solutions.
• Proactively keeps abreast of assigned clients’ marketing and media plans, providing technological solutions including rich media, site optimization, promotional and game ideas, mobile, social networks, viral, etc.
• Develops a total understanding of online target audience and mindset modes
• Reviews statements and estimates of work prior to client approval or presentation
• Participates in new business initiatives
• Presents data to client to position the agency as a competent, knowledgebale and creative digital partner.

Skills Required:

• Minimum education experience required – Bachelors degree
• Minimum 5 year’s advertising/marketing experience required
• Passion for Data and spreadsheets
• Demonstrated ability to react quickly to assess and implement solutions
• Excellent communications skills, including the ability to think on his/her feet during presentations, explain in simple terms complex or technical information to non-technical people, and persuasively sell ideas
• Strong time management skills, including the ability to manage multiple tasks, work under pressure and meet tight deadlines
• Extensive software knowledge of Microsoft Suite (Excel)